We enjoyed the place and its great breakfast.

Overall the room was newly remodelled with a useful office type desk and a good queen sized bed. The location was incredible and the staff was amicable during the whole stay!

Had very very good experience, loved the service.

The place was reasonably priced. Everything was really good, including its family atmosphere. The staff was genuinely helpful and amazingly attentive, offered wake up service and ironing free of charge. Our rooms were well-equipped with heaters, tea tray, for instance as expected. They offered us very pleasant meals, had a wide range of options to choose from.

The place was pleasant and had polite staff at the reception desk, loved the stay. I was offered an amazing breakfast with a gluten free option for my wife. The location was magnificent - not far from Liverpool and other area's, Liverpool center and the hotel's restaurant. Also, St Martin was 5 km away from the property.

The room was large, comfortable, and spacious. The staff were brilliant, accommodating, and friendly. The food in the restaurant was exceptional and the menu had great options. The Spa was beautiful and the treatments were fairly priced. The pool area was a bonus.

Couldn't stay longer.

It had a family atmosphere and the location was incredible. Moreover, it was 2 km from St Mary's Church.

The property was absolutely perfect and the staff at the reception desk were extremely pleasant. The breakfast offered a wide variety of options, including delicious sausages and hot dishes served on quaint small plates. The location was peaceful and conveniently close to Liverpool, restaurants, and a taxi service. Additionally, it was only a short distance of 5 km from St Martin.

Attentive and respectful staff, everything reasonably clean.

Units with a useful office type desk.

Had very good stay with a third visit booked and the weather was lovely. The location was absolutely perfect and magnificent, in fact everything is great, convenient to go everywhere.

Loved my Christmas break at this hotel! The staff were friendly and helpful, and they even let us check in early. The spa facilities were fantastic, with saunas, a pool, and a jacuzzi. The evening meal was delicious, and the breakfast was cooked fresh to order, which was a pleasant surprise. The location was perfect, close to amenities and easy to find.

The room service was a little disappointing. They didn't clean our room for the whole stay, leaving us without towels and toilet paper.

I recently had the pleasure of staying at this luxurious hotel and I have to say, it was an incredible experience. The location of this place is perfect for both onward travel into Liverpool or getting away from the hustle and bustle of the city. Not only were the rooms huge and comfortable, but the attention to detail and the quality of service truly elevated the experience. From the moment I checked in, I felt welcomed and well taken care of. The staff at the reception desk were friendly and accommodating, making sure that all my needs were met. The room itself was exceptional, with all the amenities one could ask for, including air conditioning, flat-screen TV, and a comfortable sitting area. The dining table was a nice touch, allowing me to enjoy meals in the privacy and comfort of my own room.

In terms of the cons, I have to say there were very few. The only issue I encountered was a mix-up with my breakfast payment, but that was quickly resolved by the helpful staff.

The hotel was clean and spacious. Some of the stuff members where courteous and exceptional. Newly remodelled and en suite room on refreshments, I had an excellant stay. Location: the venue was not far from England, the restaurant and Liverpool. There was a GREAT pool and sauna. Have stayed here before, this is an amazing hotel, recommend.

It was perfectly clean with exceptional customer service.

The location was great, the staff was attentive, and it was situated in a peaceful area with a recently renovated room that included a fridge.

Hospitality of the staff.

Pleasant food and welcome drinks. Unbeatable, fab location in Knowsley, just next door to the ferry port, the Grand National, and Liverpool and other area's of interest.